Terms And Conditions
PLEASE READ THIS CAREFULLY. IT CONSTITUTES PART OF YOUR CONTRACT FOR YOUR TRIP AND ANY RELATED SERVICES. PLEASE CALL US IMMEDIATELY IF YOU HAVE ANY QUESTIONS.
When making any travel booking with Peterson Travel Group, LLC (including its independent travel advisors, affiliates, consultants and other independent contractors, brands, entities, and companies, collectively “PTG”), the purchaser acknowledges that PTG acts as only a sales agent for any airline, hotel, car-rental or ground transportation company, tour operator, cruise line, or other service provider named in your itinerary (“Suppliers”). Further, PTG is not responsible for acts, errors, or omissions of the Suppliers or their failure to provide services or adhere to their own schedules. We assume no responsibility for and shall not be liable for any personal injury, property damage, monetary loss, accident, delay, inconvenience, or irregularity which may be caused by: (1) acts, errors, or omissions of the Suppliers; (2) any defect in or failure of any vehicle, aircraft, equipment, or instrumentality used or provided by the Suppliers; or (3) any acts, errors, or omissions on the part of any other party not under our control.
Travel arrangements involving airline, tour operator and/or cruise components are subject to supplemental price increases that may be imposed by the supplier and/or government even after you have completed your purchase. You hereby consent to any such price increases and authorize your credit or debit card to be used for them. Suppliers have their own contracts covering cancellation penalties and other terms and conditions, and you may be bound by those contracts regardless of whether you receive notice of their terms. By booking with PTG, you are consenting to those terms and conditions. We have no special knowledge regarding the financial condition of the Suppliers, unsafe conditions, health hazards, weather hazards, global pandemics or climate extremes at locations to which you may travel. For information concerning possible dangers at destinations, we recommend contacting the Travel Warnings Section of the U.S. State Department at (202) 647-5225 or www.travel.state.gov. For medical information, we recommend contacting the Centers for Disease Control at (877) FYI-TRIP or www.cdc.gov/travel.
You assume full and complete responsibility for checking and verifying any and all passport, visa, vaccination, quarantine measures, health certifications, travel restrictions or other entry requirements of your destination, and all conditions regarding health, safety, security, political stability, and labor or civil unrest at such destination. By booking with PTG, you agree that the courts will be the exclusive jurisdiction for all claims brought by you or us, and you hereby submit to the personal jurisdiction of those courts.
U.S. citizens traveling to any destination outside of the United States will be required to present a valid U.S. passport. Passports must be valid for 6 months past the return date. Some countries require a visa for transit or entry. Passengers are responsible to ensure that they have all the proper documents for entry. All names on documents must match the legal name on your photo I.D., and travel document information must match tickets. Please check the State Department website at https://travel.state.gov for further information. Immunizations may also be required. Failure to comply with these regulations may result in denied boarding, denied entry, and/or government-imposed fines. If you are a citizen of another country, there may be additional requirements. Check with the nearest consulate or embassy of the destination you are traveling to and find out the entry requirements for non-U.S. citizens.
For your protection, Peterson Travel Group strongly recommends that you purchase trip cancellation, protection, and travel accident insurance. If you choose to decline insurance, you are assuming any financial loss associated with canceling or altering your travel arrangements. These often total 100% of the trip cost. However, no representation or description of the insurance made by our independent travel consultants constitutes a binding assurance or promise about the insurance. Insurance can sometimes be purchased at any time up until 24 hours prior to travel. Let us know if you change your mind and wish to purchase the insurance. If you do not have a US residence address or you are not a US citizen, let us know so that we can look at the options available to you. Please ask your advisor for more details.
FEES AND CANCELLATION POLICIES
It is the traveler’s responsibility to know and understand Peterson Travel Group and the operator/supplier’s payment policies and cancellation penalties. You may ask your advisor or visit the operator’s website to view those policies. PTG may charge fees for the following:
Airline Ticket Refunds/Exchanges/Changes
Free Award Tickets/Mileage Tickets
Hotel and/or Car only Reservations
Cancelation of a Trip or a Component of Trip
Consultation/Planning a Trip
Please ask your advisor for additional details.
ACKNOWLEDGEMENT ONCE A TRIP IS BOOKED
Upon depositing or paying for your trip in full, you agree you requested that Peterson Travel Group, LLC make one or more travel bookings on your behalf. As the worldwide COVID-19 coronavirus pandemic remains ongoing at this time, you acknowledge that for this reason, and other reasons not reasonably foreseeable at this time, your travel plans may be interrupted or canceled by the supplier that is providing them, a government entity or other third party over which PTG has no control. You further acknowledge that the supplier’s own cancellation, rebooking, and refund policies, subject to any applicable law that is now or may later be in effect, will govern your rights and remedies, including your right to receive a refund in such an event. Moreover, you understand that should you elect to purchase travel insurance, the terms of the policy will dictate whether, and to what extent, coverage for any financial loss may exist under the circumstances. By signing below, you hereby agree to hold Peterson Travel Group harmless and release it from any and all liability for any damages, including but not limited to monetary losses you may incur as a result of such interruption or cancellation of your travel plans.
It is the responsibility of each traveler to read these terms and conditions in its entirety along with those of suppliers. In addition, Peterson Travel Group, LLC reserves the right to modify these terms and conditions. If there is any part of these terms and conditions that you do not agree with, we request you do not use our services.